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Contact Us
Please submit all comments or questions via this form. |
| Physical Address: Room 134 Bremner Building University Crescent Rondebosch Postal Address: |
StaffPenny Fabre (Ms) Nosi Kutu (Ms) Lemeez Staggie (Ms) UCTRF & associated schemes Susan Williams (Ms) Organisational Health co-ordinator Tel: 021 650 4376 Fax: 021 650 5546 Email: susan.williams@uct.ac.za Areas of responsibility: Disability claims (GLA & Sanlam income continuation) Rowina Nefdt (Ms) Benefits & Exits Officer Tel: 021 650 4330 Fax: 021 650 4780 Email: rowina.nefdt@uct.ac.za Areas of responsibility: Matters relating to leaving UCT, i.e. UCTRF/AIPF withdrawal, leave payments and UIF Sanlam Client Contact Centre: 086 138 6202 |
TrusteesAssociate Prof. Phillip de Jager (Chairperson)
Email: phillip.dejager@uct.ac.za Ms Margaret Tainton
Email: margie.tainton@uct.ac.za Dr Karin Lehmann Email: karin.lehmann@uct.ac.za Mr Hardy Maritz Email: hardy.maritz@uct.ac.za Mr Paul Gaika Email: paul.gaika@uct.ac.za Prof. Gizelle Willows E-mail: gizelle.willows@uct.ac.za Assoc. Prof. Shaun Parsons E-mail: shaun.parsons@uct.ac.za Mr Glenn Hurlow Email: glenn.hurlow@uct.ac.za Ms Judith du Toit Email: judith.dutoit@uct.ac.za Ms Xolelwa Kakaza Email: yolokazi.quwe@uct.ac.za Dr Reno Morar Email: reno.morar@uct.ac.za Ms Blanche Claasen-Hoskins Email: blanche.claasen-hoskins@uct.ac.za Dr Tiri Chinyoka (Alternate) Email: tiri.chinyoka@uct.ac.za Mr Tsatsi Ngcingwana (Alternate) E-mail: tsatsi.ngcingwana@uct.ac.za |
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Retirement Benefits Counselling and FAIS accredited financial adviceMembers leaving the Fund before retirement who are considering taking their money in cash or transferring it to another approved fund, are encouraged to contact the UCTRF office to understand the implications thereof.
Gradidge Mahura Investments Emailing: info@gminvestments.co.za Phoning: 021 204 2920
ComplaintsIf you have a complaint relating to the management of the UCTRF, its administration, member communication, benefit payments, or any other matter, please write to the Principal Officer of the UCTRF. The UCTRF has 30 days in which to respond. If you do not receive a response, or the response is not satisfactory, you will be able to lodge your complaint with the Pension Funds Adjudicator. Please note that this does not apply to complaints regarding the separate lump sum death and disability cover or the income continuation cover, which must be lodged with the Ombudsman for Long-term Insurance. The insurer should be given the opportunity to resolve the problem or complaint before it is referred to the Ombudsman. You can complain to Pension Funds Adjudicator and to the Ombudsman for Long-term Insurance directly (you do not need to hire a lawyer) and for free. Should the Pension Funds Adjudicator’s ruling not be to your satisfaction, you may apply to the division of the High Court within six weeks. Contact details of the Pension Funds AdjudicatorCall Center: 086 066 2837Tel: 012 346 1738 , 012 748 4000 Fax: 086 693 7472 Email: enquiries@pfa.org.za Working Hours: 08h00am till 17h00pm weekdays Contact details of the Ombudsman for Long-term Insurance
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